Plusnet is a friendly, straight
talking, award-winning communications provider. We were
born in Yorkshire in 1997 with a simple belief -
everyone deserves to pay a fair price and still get
great customer service. We provide great value
broadband, home phone, TV andSIM only mobile plans, all
with helpful friendly people in the UK who are on hand
365 days of the year. We also offer fibre optic
broadband that delivers superfast average speeds of
66Mb, meaning you can stream TV, movies in glorious HD,
music and use multiple devices at the same time.
Comparison table content:
Unlimited Broadband with an average speed
of 10Mb - Unlimited Fibre Broadband with an average
speed of 36Mb - Unlimited Fibre Extra Broadband with an
average speed of 66Mb - No fair usage caps - Free caller
display - Flexible contract lengths.
Upfront costs:
Equipment cost -
£0.00 - Unlimited Broadband activation fee - £10 - Month
paid in advance - Unlimited Fibre & Unlimited Fibre
Extra activation fee - £25 - If a customer requires a
new line installation - £49.99 - No delivery fees
Further information for provider pages:
Plusnet offer
unlimited broadband with no fair usage caps, ideal for
streaming and gaming - Award winning UK based customer
services available 365 days a year - More satisfied
customers than Sky, Talk Talk and Virgin (Independent
survey taken by GFK NOP) - We never compromise on value
or service, recognised by the many awards we've won -
Free caller display - Flexible contract lengths -
Plusnet’s online parental control “Safeguard” perfect
for blocking unwanted websites
Traffic Prioritisation:
Plusnet has been investing heavily in its network which
has increased the capacity and resilience of the network
so residential traffic prioritisation is a thing of the
past, this means when we say unlimited it means truly
unlimited broadband.
Broadband packages
Unlimited Broadband:
Our reliable broadband package for your
everyday needs -
Ideal for
everyday streaming, web browsing and general internet
use - Enjoy average download speeds of 10Mb - Router
included (worth £40) - Completely unlimited – so you can
watch back-to-back movies as often as you like.
Unlimited Fibre Broadband:
Our superfast and reliable fibre
broadband -
Let’s you do
more of what you love online faster - Enjoy average
download speeds of 36Mbs - Perfect if you’re an online
gamer or movie buff, and regularly stream HD TV and
films - Great when the whole family needs to be online
at the same time - Wireless Hub One Router included
(worth £99.99).
Unlimited Fibre Extra
Broadband: Our fastest
fibre broadband. Superfast and reliable, it lets you do
more of what you love online - even faster - Enjoy
average download speeds of 66Mbps - Great when the whole
family needs to be online at the same time – on lots of
different devices - Wireless Hub One Router included
(worth £99.99).
Pricing Refresh
Which services are affected?
All
Plusnet residential broadband variants (excluding
the non-minimum term customers) will see a £1 price
increase from 05/06/18. This will apply to new and
existing customers.
Broadband pricing tables
Unlimited Broadband pricing:
Includes 12 and 18 month contract periods, including
line rental and set up costs.
Unlimited Fibre Broadband
pricing: Includes 12 and
18 month contract periods, including line rental and set
up costs.
Unlimited Fibre Extra
Broadband pricing:
Includes 12 and 18 month contract periods, including
line rental and set up costs.
Broadband prices are subject to change
and the broadband price you pay depends on what part of
the UK you live in. These tables are for informational
purposes and are based on projected costs.
Call packages
Fair
usage policy on 0845 & 0870 numbers:
For any customer that exceeds the limits
(1000 minutes or 150 calls per month to 0845 and 0870
numbers)
Plusnet will have the right to either charge a
fee, suspend their service or terminate our agreement
Line Only: Our
line rental is simple and straightforward – we don’t add
in any call plans, so you only pay for what you’re
actually using -
1471 & 1571 included
-
Includes calls to Plusnet
support
-
Includes calls to other
Plusnet Landline customers.
Evening & Weekend UK &
Mobile calls: If our line
only offer doesn’t suit your needs try our evening and
weekend call plan which also includes 1000 UK mobiles
minutes from your home phone
- Evening
and weekend calls to UK landlines (01, 02, 03, 0845 and
0870). (7am-7pm Monday to Friday & all across the
weekend) - 1000 inclusive UK mobile
minutes to use a month during evening and weekends
- Includes calls to Plusnet support
-
Includes calls to other
Plusnet Landline customers
-
60 minute limit per call applies, after
that, pick up and start again to save extra costs.
Unlimited UK & Mobile calls:
Still not enough? With
our unlimited call plan you can talk away to your
heart’s content (just remember to put the phone down
before 60 minutes, then pick it up and start again if
you need to!) -
Anytime calls to UK landlines (01, 02,
03, 0845 and 0870)
-2000 inclusive UK mobile minutes to use a month
at any time
-
Includes calls to Plusnet support
-
Includes calls to other
Plusnet Landline customers
-60 minute
limit per call applies, after that pick up and start
again. Anytime
international 300:
This is a
perfect package for UK landline anytime calls and if you
need to make calls abroad, you get 300 minutes per month
to our top
35 international countries -
Anytime calls to UK landlines (01, 02,
03, 0845 and 0870) -
Includes calls to
Plusnet
support - Includes calls to other
Plusnet Landline
customers - 60 minute limit per call applies, after that
pick up and start again - 30 minute per international
call limit applies, after that pick up and start again.
Line rental saver:
Line Rental Saver allows you to save money on your Home
Phone line rental costs. Pay for 12 months line rental
(£185.88) in advance and you'll pay a lower monthly
equivalent compared to our standard monthly line rental
charge.
Call charges (Out of call
packages)
Plusnet Mobile (Sim only):
Plusnet provide sim only plans bursting
with data, calls and texts for great value prices -
30 day rolling contracts -
Proud to use EE’s 4G Network - Terms and exclusions
apply - UK based customer service -
Mates
rates:
Plusnet broadband or home phone customers get
access to fantastic offers we reserve for our best
mates.
BT Sport:
BT Sport can be added to
Plusnet
broadband providing you are a Plusnet broadband customer
and have a Sky box or
Plusnet’s YouView platform. If you
sign up to a BT Sport pack through
Plusnet, you’ll then
be able to watch 42 live Barclays Premier League games,
BT Sport 1, BT Sport 2, BT Sport 3, BT Sport ESPN and
BT Sport Europe through your TV.
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